DOING provide comprehensive and thoughtful Service, include pre-sales service, on-sale service and after-sale service. To ensure customer has a high quality user experience, to ensure your choice more definite and worry-saving.
1.Pre-sales Service-Professional and comprehensive pre-sales service guides and directs your investment.
c>Provide the plant layout of workshop and foundation drawing of equipment in advance. We will arrange personnel to carry out on-site guidance if necessary.
d>Provide technical consultation as well as the advices on the plan of factory establishment.
e>Monitor the production schedule of equipment on a real-time basis to ensure punctual delivery.
b>Train the users to command the equipment and guide them for safe production.
c>Explain the routine maintenance of equipment carefully and remove common faults.
d>We are responsible for all the repairs that caused by our quality problems within one year’s warranty. Foreign accessories are generally delivered by DHL in order to provide service for foreign customers promptly.
e>The foreign customers who have any questions on after-sales service can directly send email to our designated mailbox. We will answer your questions within 12 hours and solve various problems for the customers in time.
f>For some counties whose visas are difficult obtain, customers can also send their technicians to our company to receive free guidance and training.
g>Accept the suggestions for improvement put forward by customers in an earnest way. In accordance with changes of the market, provide the products and services to meet the users’ needs and create values for them.
h>The customers whose products have passed its warranty date are entitled to enjoy our after-sales service for life.
If you have any requirement, please contact us in time—After-sales service hotline: 86-371-56771823 or E-mail for foreign customers: firstname.lastname@example.org.Also you can leave message at below form. We will make every effort to solve your problems. Your success is our biggest wishes!